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Even with the best technology and the best people, an inefficient or flawed process will have a significant impact on the effectiveness of any recruitment function. Configuring technology to mirror an inefficient or flawed processes will often unfairly reflect badly on the technology and it's provider. Running inefficient or flawed processes will often unfairly reflect badly on the people tasked with the day to day running of the recruitment function. Consequently we work with our clients to refine all or some of the following, depending on the particular challenges and needs of the client;
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Resource Planning - Rates, salaries, margins and fees are often the focus of cost saving exercises associated with recruitment. However the decision whether to hire and what category of worker (contingent, interim, fixed term, permanent, internal) to hire for a particular role, and avoiding these decisions being made at the last minute, can have a significant impact on the overall costs of recruitment. Enabling informed decisions to be made at this stage via the design of an appropriate process and provision of suitable data, is an area we often work with clients to achieve tangible benefits.
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Sourcing - How and where to source the best candidates effectively and cost effectively, is a minefield of conflicting views and opinions, often perpetuated by a lack of empirical evidence to support any one approach. Whilst we do not know of anyone who can justifiably claim to be an expert in all of the different options (vendor management, referral management, social recruiting, campaign management, talentpools etc, etc), we do advocate, and implement as required, a structured process to suppport ongoing assessment of what methods work best for our clients. This should be supported by a robust process to help ensure that the first impressions of all candidates, regardless of source and suitability, are positive.
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Selection - How to identify the top talent from a pool of applicants is an area where experts in the different disciplines can add value in particular areas (sifting, interview techniques, psychomterics etc etc). Our expertise is in building an underlying process to support the different aspects of the selection process and to try and ensure visibility and clarity of process for all parties involved.
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Onboarding - An often overlooked aspect of the recruitment process is the management of a candidate from the point of deciding that they are the right person for the job, to them having started, been inducted and undertaking the task for which they were hired. There are many potential pitfalls and issues for both contingent and permanent workers. Designing a robust process here can avoid disenfranchising a worker before they have started.
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Performance Management - Performance Management is not a core competency of ours. In the case of Permanenet staff we leave this to HR. In the case of Contingent staff, we have alliances with specialists in this area if required. However, for a lot of organisations, simply building a basic performance capture process for contingent staff is a significant step forward. Helping our clients take this first step is something we have a great deal of experience of.
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Timesheet Management - For organisations with contingent workers, the timesheet process can often be a source of huge inefficiencies. We have designed, built, procured, implemented and optimised many time capture systems and processes for a wide variety of organisations, delivering significant efficiency gains to many clients.
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Billing - As with timesheet management, the recruitment billing process is another source of significant inefficiencies for many organisations, We have similarly designed, built, procured, implemented and optimised many billing processes for a wide variety of clients.
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MI - Management Information is the key to all other aspects of the recruitment function. Understanding the success or otherwise of different aspects of the recruitment funnction is an important driver in the design of the systems and processes. We have built, and implemented, recruitment MI suites for many leading organisations, and have a great deal of experience of utilising the results to inform decision making.
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